Job Summary

Responsible for the operations of the credit administration functions.

Key Responsibilities

• Review and identify area for improvement for prompt billings and collections.
• Analyze and recommend enhancement to documentation processes.
• Monitor documentation to meet the required quality management system.
• Identify and recommend improvement to ensure daily operation processes are in compliance with the latest internal controls, policies and procedures and statutory requirements.
• Prepare, monitor and review management reports and ensure reports are submitted timely and accurately.
• Liaise with purchasers, financial institutions, solicitors and other related parties to ensure proper documentation and early loan releases.
• Understand the software usage, identify any shortcoming and suggest improvements to enhance the system.
• Prepare and maintain proper records and files of all purchasers including the records in the developer’s system are updated timely and accurately.
• Cultivate teamwork, provide training, coaching and support to the Sales Administration Staff (if any).
• Maintain contacts with customers to understand their requirements.
• Maintain company’s interest and image ahead by providing excellence services to purchaser, financial institutions, solicitors and other related parties.
• Maintain the confidentiality of the purchasers’ and company’s information.

Qualifications

Degree/Diploma in Administration/Management or minimum SPM.

Skills & Abilities

• Computer literate. Good communication and supervision skills.
• Good working knowledge of statutory act related to property development (eg. Housing Developers (Control & Licensing) Act, Strata Title Act etc), developer’s computer system.
• Communication skills (verbal and written)
• Ability to learn
• Discipline
• Integrity
• Self-knowledge/Self-development
• Customer-oriented

Expected Minimum Years of Experience