Officer - Leasing Credit Control

Job Summary

Responsible to assist the Senior Executive or Executive in the operations of the Leasing Credit Control functions. 

Key Responsibilities

• Prepare and send out the billings and update on collections.
• Timeliness in sending out the billings. 
• Observe the day-to-day operations processes are in compliance with the latest internal controls, policies and procedures and statutory requirements (if applicable)
• Prepare and issue of reminders to tenants / retailers on overdue rental payment. 
• Prepare summary on cases with overdue rental and assist the senior executive or executive to follow up with tenants / retailers after issuance of reminders. 
• Timelines in execute works assigned by immediate superior. 
• Update the records and ensure the accuracy of records in Tenancy’s system.
• Prepare and maintain proper records and files of all tenants including the records in the Tenancy’s system are updated timely and accurately.
• Act as the first point of contact / escalation to customer requests/complaints.
• Maintain the confidentiality of the tenants and company’s information.
• Perform other related duties that immediate superior may direct or assign from time to time.
• To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and work place as required by the Company.
• Any other duties that will be assigned from time to time by the Management.
   

Qualifications

• Diploma in Administration / Management or minimum SPM
   

Skills & Abilities

• Computer literate, knowledge of commercial leasing Tenancy’s computer system.
• Able to communicate with all levels, assertive and initiative.
• Communication skills (verbal and written)
• Ability to learn
• Discipline
• Integrity
• Customer-oriented
   

Expected Minimum Years of Experience

• N/A