Job Summary

Responsible for the operations of the credit administration functions.

Key Responsibilities

• Review and identify area for improvement for prompt billings and collections.
• Analyze and recommend enhancement to documentation processes.
• Monitor documentation to meet the required quality management system.
• Identify and recommend improvement to ensure daily operation processes are in compliance with the latest internal controls, policies and procedures and statutory requirements.
• Prepare, monitor and review management reports and ensure reports are submitted timely and accurately.
• Liaise with purchasers, financial institutions, solicitors and other related parties to ensure proper documentation and early loan releases.
• Understand the software usage, identify any shortcoming and suggest improvements to enhance the system.
• Prepare and maintain proper records and files of all purchasers including the records in the developer’s system are updated timely and accurately.
• Cultivate teamwork, provide training, coaching and support to the Sales Administration Staff (if any).
• Maintain contacts with customers to understand their requirements.
• Maintain company’s interest and image ahead by providing excellence services to purchaser, financial institutions, solicitors and other related parties.
• Maintain the confidentiality of the purchasers’ and company’s information.
• To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and work place as required by the Company.
• Any other duties that will be assigned from time to time by the Management.

Location: Q-Tower, twentyfive.7, Kota Kemuning

Qualifications

• Degree/Diploma in Administration/Management or minimum SPM.

• Proven experience in credit administration, banking operations, or financial services. 

• Strong understanding of credit processes, financial instruments, and related documentation. 

• Proficiency in Microsoft Office Suite, particularly advanced Excel skills for data management and reporting. 

Skills & Abilities

• Meticulous in managing complex credit documentation, processing transactions, and maintaining precise records. 
• Excellent written and verbal communication skills, capable of articulating complex financial information clearly and professionally to diverse stakeholders. 
• Highly organized with the ability to manage multiple tasks, prioritize effectively, and maintain comprehensive credit files. 
• Proactive in identifying administrative issues, investigating root causes, and proposing effective solutions. 
• Computer literate. Good communication and supervision skills.
• Good working knowledge of statutory act related to property development (eg. Housing Developers (Control & Licensing) Act, Strata Title Act etc), developer’s computer system.

Expected Minimum Years of Experience

1-2 years and above in relevant working experience