Job Summary
The Attendant - Car Park - Real Estate And Facilities is responsible for ensuring the smooth, safe, and efficient operation of the company's car park facilities. This entry-level role involves providing direct assistance to car park users, monitoring parking areas, maintaining cleanliness, and enforcing parking regulations. The Attendant plays a crucial role in delivering a positive experience for all visitors and tenants, contributing to the overall functionality and security of the property's facilities.
Key Responsibilities
-
Greet and assist car park users with a friendly and helpful demeanor.
-
Provide directions, answer inquiries, and offer assistance with parking equipment (e.g., ticket machines, payment kiosks, barriers).
-
Help resolve minor issues such as lost tickets or payment difficulties.
-
Monitor entry and exit points to ensure smooth traffic flow and proper use of the parking system.
-
Conduct regular patrols of the car park to observe parking availability, identify unauthorized parking, and ensure compliance with rules.
Qualifications
-
High School Diploma or GED equivalent.
-
Basic computer literacy.
-
Ability to understand and follow verbal and written instructions.
-
Valid driver's license (if required for moving vehicles within the car park).
Skills & Abilities
-
Strong commitment to providing excellent service with a friendly, patient, and helpful attitude.
-
Clear and concise verbal communication skills for effective interaction with car park users and colleagues.
-
Ability to observe surroundings, identify potential issues, and pay close attention to detail.
-
Aptitude for identifying simple issues and seeking guidance for resolution.
-
High level of honesty, trustworthiness, especially when handling payments or sensitive information.
Expected Minimum Years of Experience
Not Needed