Job Summary

This role is responsible for the daily administrative and financial activities performed in the Purchase to Pay (P2P) process within the business. This role will work collaboratively with related finance and project personnel to ensure compliance to DTI policies/procedures and statutory responsibilities, build and maintain effective relationships, deliver prompt credible finance and administration services, including managing client expectations, such as suppliers and sub-contractors.

Key Responsibilities

Business Partner Relationships

• Manage the day-to-day delivery of high-quality customer service to support Procure-to-Pay (P2P) financial administrative activities
• Oversee and manage ticket assignment to ensure timely resolution within the Freshworks ticketing system
• Manage and respond to vendor payment queries, including stop credit and late payment issues
• Analyse non-compliance with P2P processes, prepare reports, and take corrective actions
• Drive and contribute to continuous improvement initiatives within the P2P process
• Ensure timely and accurate submission of weekly timesheets and take corrective action as required
• Escalate ageing approvals to the Lead Project Finance Administrator (PFA) in a timely manner to meet turnaround requirements
• Review, action, and receipt approved source documentation daily to achieve real-time cost reporting
• Support and promote the consistent and efficient use of SAP S/4HANA, NXT Edge, Freshworks ticketing system, Power BI, Microsoft Office, Docket Capture, and other related platforms.

Reports

• Coordinate & review accuracy of projects reports including P2P analysis as directed by the Lead PFA’s.
• Analyse & review PO, Receipts and NXT Edge Inflight reports on a regular basis and take appropriate action including driving of continuous improvement based on findings.

Qualifications

• A degree in Finance / Accounting or equivalent qualification.
• Prefer a minimum 5+ years finance experience ideally in a large organisation.
• Extensive experience in the Purchase to Pay (P2P) process.
• Extensive experience in leading/supervising a team.
• Experience in mentoring and/or delivery of training material.
• Experience in a service-orientated environment.
• Experience in working autonomously and within a team.
• Experience in efficient and accurate processing of high-volume accounts payable or receivable including reconciliation experience.

Skills & Abilities

• Knowledge and understanding of computerised accounting systems (ERP) preferable SAP S/4HANA.
• Excellent written and verbal communication as well as interpersonal skills.
• Results oriented including the ability to meet deadlines and changes in priorities, in order to achieve required service levels.
• High attention to detail and effective time management / organisational skills.
• Be able to interact with other DTI employees within the team in a professional and courteous manner whilst working within a demanding and fast-paced environment.
• Ability to coordinate multiple tasks/ processes and achieve deadlines.
• Able to utilise / apply procedures and methods to meet company/ client requirements.
• Intermediate to advanced computer skills – Outlook / Excel / Word / Teams / Power BI
• Analytical and problem-solving skills.

Expected Minimum Years of Experience

• Prefer a minimum 5+ years finance experience ideally in a large organisation.