Job Summary

Fully responsible for the general operations of the Club and major in Sports Division. To ensure smooth operations and adherence to the standard operating procedures. Objective to provide best customer service and to increase division productivity.

Key Responsibilities

• To be knowledgeable and well versed in the daily operations of the Club.
• To monitor division monthly working schedule and ensure smooth operations and sufficient staff on duty at all times.  To extend assistance if required.
• To provide guidance and support to division staff and strive to enhance their services at all times.
• To conduct spot checks during peak hours and on ad hoc basis to deter unauthorized usage of facilities by outsiders. 
• To attend to complaints related to sports and operations tactfully 
• Preparation of division annual budget and marketing plan to achieve desired result.
• Responsible to organise sports and social events, competition or tournaments for Club members. To have adequate knowledge of tournament rules. 
• To promote and introduce new sports activities, lesson or program.
• To execute bi-monthly/quarterly news letter or related marketing materials to highlight and promote on events and activities of Club.
• To maintain updated record of emergency contact numbers such as ambulance, hospital, police station, fire brigade etc.  All first-aid kits must be fully equipped with the required items at all times.
• To conduct daily checking and ensure accuracy of sports registration bills, payment and submission of collection are in order.
• To check and ensure all sports facilities inclusive of function room and changing room are clean, tidy and in order at all times.
• Proper delegation and monitoring of duties amongst staff and ensure task are carried out efficiently.
• Never disclose information related to Club Members and Company information to any unauthorized person/s. 
• To coordinate with Maintenance Dept and arrange for weekly and monthly cleaning schedule of sports facilities areas.
• To work closely with Maintenance Dept and ensure general maintenance of courts, lightings and equipment are in good order.
• To work closely with F&B Operator to ensure smooth operations of any event.
• To execute any additional tasks as and when required by the Management.
• To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and work place as required by the Company.
• Any other duties that will be assigned from time to time by the Management. 

Qualifications

• STPM / Diploma.

Skills & Abilities

• Fluent in English & Bahasa Melayu.
• Able to communicate well with people from all levels.
• Positive attitude, initiative and honesty.
• Able to work independently and committed to work.
• Interpersonal skill and team player.
   

Expected Minimum Years of Experience

• 1 or 2 years relevant working experience.