Job Summary

• Assist the manager in overseeing the day-to-day operations in ensuring the satisfactory management of the strata properties.
• To ensure service delivery in implementing all maintenance and improvement works and meeting the departmental service standard, i.e.
  • Timeliness in completing the tasks.
  • Quality of work undertaken.

Key Responsibilities

• To supervise and monitor the performance of the contractors in attending to the defects rectification to ensure timely and satisfactory completion of the defects to the satisfaction of the purchasers.
• Liaise with the Resident Association (RA) and attend RA meetings to develop good relation with residents and resolve any issues raise.
• Maintain proper records of all complaints received and ensure timely attention and resolving all issues as per established service standards.
• Assist the manager in ensuring all billings and collections for maintenance service charge, sinking fund and insurance coverage are up to date and take all necessary actions to minimize default payments.
• To supervise and monitor the performance of the contractors engaged in the routine maintenance works (e.g. landscaping, road maintenance, etc.), security services and repairs.
• Prepare works specification, cost estimates and tender documents for maintenance and upgrading works, invite quotations / tenders, evaluate, negotiate and recommend to management for approval.
• Carry out periodic inspections of the strata properties and submit report on its condition and recommend remedial actions (if any) and improvements.
• To organize and prepare the daily work schedules for the building technician, electrician and other maintenance staff.
• To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and work place as required by the Company.
• Any other duties that will be assigned from time to time by the Management. 

Qualifications

• Degree / Diploma or Professional Qualification in Building or Civil Engineering.

Skills & Abilities

• Managing strata titled properties.
• Building Management.
• Strata Knowledge will be considered as advantage.
• Able to work with a group of people to achieve a shared goal or outcome in an effective way.
• Possess strong integrity and professionalism in workplace.
   

Expected Minimum Years of Experience

• N/A