Job Summary

The Assistant - Township - Real Estate And Facilities is responsible for providing comprehensive administrative, operational, and community support to ensure the efficient management and smooth functioning of a large-scale integrated township development. This role involves assisting with various aspects of property management, facilities coordination, resident relations, and administrative tasks. The Assistant will work closely with the Township Management team to maintain high standards of service, foster a positive community environment, and contribute to the overall operational excellence and resident satisfaction within the township. 

Key Responsibilities

• Serve as a primary point of contact for residents, tenants, and visitors, addressing inquiries, feedback, and concerns promptly and professionally. 

• Assist in coordinating community events, activities, and communication initiatives within the township. 

• Distribute notices, newsletters, and other important communications to residents and stakeholders. 

• Maintain accurate resident/tenant records and contact information. 

• Log, track, and follow up on maintenance requests from residents and internal teams, ensuring timely resolution. 

Qualifications

• High School Diploma or GED equivalent required; Associate's or Bachelor's degree in Real Estate, Property Management, Business Administration, or a related field is a plus. 

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) is essential. 

• Familiarity with property management software or CRM systems is a plus. 

Skills & Abilities

• Exceptional verbal and written communication skills, with a professional and courteous demeanor for interacting with diverse stakeholders (residents, vendors, colleagues). 

• Strong ability to manage multiple tasks, prioritize effectively, and maintain meticulous records in a dynamic environment. 

• A strong commitment to providing excellent service and fostering positive relationships within a community setting. 

• High level of accuracy in data entry, documentation, and record-keeping. 

• Aptitude for identifying routine operational or resident issues and proactively seeking solutions or guidance. 

Expected Minimum Years of Experience

Not Needed